The first time you log in to an application with Duo using the Universal Prompt, Duo chooses one of your configured login options automatically, selecting the most-secure method from the ones you have available.ĭuo authentication methods from most to least secure:ĭuo considers platform authenticators and roaming authenticators to be the most secure authentication methods, so if you have set up either of these methods and the application allows their use you'll automatically be prompted to use your platform authenticator (like Touch ID) or roaming authenticator (like security key) the first time you log into that application. Log In With the Duo Universal PromptĪfter completing Duo enrollment (or if your Duo administrator set you up to use Duo), you'll see the Duo prompt the next time you perform a browser-based login to a web service or application protected with Duo. When the Universal Prompt displays English, Spanish, French, German, or Japanese, phone callback authentication will use the same language shown in the prompt.Ĭatalan, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, Hindi, Indonesian, Italian, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese languages will display in the Universal Prompt, but phone callback authentication will be in English. Your browser's language settings determine the language shown in the Universal Prompt, with no extra configuration necessary. Linux has no supported platform authenticators. Firefox on Android 10 and 11 does not support Android biometric enrollment.Firefox on macOS does not support Touch ID due to missing FIDO2 support.See the iCloud documentation for instructions specific to your device types: You must sign in with the same iCloud account and enable iCloud Keychain sync on all the Apple devices you plan to use with Duo and passkeys. Windows Hello is not supported in Chrome Incognito or Edge InPrivate browsing sessions.While other browsers may work, Duo actively tests and supports the browser minimum versions listed in the tables. WebAuthn Supported BrowsersĬheck the tables below for supported browser versions for platform authenticators (like Touch ID, Face ID, Windows Hello, or Android biometrics) and roaming authenticators (like security keys). If your browser or client is not compatible, Duo will show you the traditional prompt experience instead. When you log in Duo checks your current browser or client compatibility with the Universal Prompt. While other browsers may work with the Universal Prompt, Duo actively tests and supports the browsers and minimum versions listed in the table. Duo's support for the minimum browser version includes Duo Push, passcode, and phone call authentication options. Platform and roaming authenticators may require a different browser or a newer minimum browser version, please refer to WebAuthn Browser Support. Not all browsers support all Duo authentication methods, so for the widest compatibility we recommend Chrome.Ĭheck the table below for supported browser versions and Duo login option compatibility. The Universal Prompt supports Chrome (Desktop and Mobile), Firefox, Safari (Desktop and Mobile), Edge, and Internet Explorer. Here's a comparison of logging in with Duo Push in the Universal Prompt and traditional prompt: You'll notice that the Duo login options look different from how they did in the traditional prompt, but the Universal Prompt still supports a wide range of Duo login options so you (or your Duo administrator) can choose the options that work best for your organization.Īnother difference between the Universal Prompt and the traditional prompt is that the traditional prompt loads on a web page that's part of your organization's application, while with the Universal Prompt your browser redirects to a page hosted by Duo for you to verify your login attempt, and then redirects back to the application. The Universal Prompt provides a simplified Duo experience over the traditional prompt, helping you log in to your applications faster than before. When you log into an application protected with Duo using a web browser or certain client applications, you see a Duo prompt after entering your application login information.
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